Welcome to Dubai Chauffeur Service. By using our website or booking our transportation services, you agree to the terms outlined below. These Terms and Conditions apply to all ground transportation services provided by our company and are intended to ensure a professional, respectful, and efficient experience for all clients.
Dubai Chauffeur Service offers premium chauffeured transportation services across Dubai and the UAE. By requesting our services, you confirm that you have read and understood these terms and agree to follow them.
We reserve the right to update these terms at any time without prior notice. Any updates will be posted on this page.
Our services include, but are not limited to:
Bookings must include accurate pickup details, contact information, and special requests where applicable. Service availability is subject to confirmation.
Bookings can be made through our website, phone, or email. Once your request is processed, you will receive a confirmation. This confirmation acts as an agreement between you and Dubai Chauffeur Service.
Clients are responsible for reviewing booking details and notifying us of any discrepancies as soon as possible.
Service rates are based on factors such as:
Payment methods may include credit card, bank transfer, or cash, depending on the booking channel. Final pricing will be communicated upon confirmation. Any additional charges will be discussed if they apply during or after the service.
If you need to cancel or modify your booking, please contact us as early as possible. While we strive to be flexible, fees may apply depending on the timing and nature of the change.
At Dubai Chauffeur Service, we reserve the right to apply cancellation fees when applicable. Refund eligibility will be evaluated on a case-by-case basis.
We monitor traffic and airport arrivals to maintain punctuality. However, we are not responsible for delays caused by unforeseen events, such as road closures, flight changes, adverse weather conditions, or client no-shows.
If you are unable to locate your chauffeur at the pickup location, please contact us immediately.
We expect all passengers to behave respectfully during the journey. The following are not permitted:
The chauffeur reserves the right to terminate the ride if conduct is deemed unsafe or unacceptable.
Passengers are responsible for their personal belongings. While we make every effort to return lost items, at Dubai Chauffeur Service, we are not liable for items left in the vehicle after the trip ends.
Any damage to the vehicle caused by a passenger may result in an additional cleaning or repair charge.
If the requested vehicle becomes unavailable, we may substitute it with another vehicle of equal or higher class at no extra charge. Vehicle photos on our website are for reference and may not represent the exact model.
Use of our website is subject to lawful conduct. You agree not to misuse any part of the site or engage in actions that could compromise its function, security, or integrity.
All content, including logos, images, and text, is the property of Dubai Chauffeur Service and may not be copied or reproduced without permission.
We value your privacy and handle your data in accordance with our Privacy Policy. Personal information collected during the booking process is used solely to fulfill your service and respond to inquiries. We do not share your information with third parties for marketing purposes.
Dubai Chauffeur Service is not liable for:
Our liability is limited to the amount paid for the service in question.
The laws of the United Arab Emirates govern these Terms and Conditions. Any disputes will be handled through the appropriate legal channels in Dubai.
For questions, concerns, or feedback regarding these terms, please contact us at +971 58 170 2233 or email info@dubaichauffeurservice.ae.